We deliver high quality, people-centred technical assistance and services across a multitude of sectors in African including Biodiversity, Protected Areas, Tourism, Marine Fisheries, Coastal Zone Management, Environment, Climate Change, Aviation, Land Use, among others.

The overall objective of the assignment was to:  

  • Support the MWS to enhance the ongoing water reforms communications (triggered by the Constitution of Kenya  and  Water  Act 2016),  through  the  development  and  operationalization  of  a  comprehensive  water  sector communication strategy, interactive web-based portal and information management system for the  Water Sector Reforms and  
  • To enhance the capacity of identified water sector staff through performance enhancing induction training on the Constitution of Kenya, Water Act 2016, water policies and laws impacting the reforms

Specifically the programme aimed at strengthening the institutional capacities of New Water Sector Institutions established under the Water Act 2002 which provides the legal and institutional framework for the reform process. The institutions includes: 8 Water Sector Service Boards (WSBs), Water Sector Regulatory Board, Water Resources Management Authority, Water Services Board and the Ministry of Water and Irrigation.

The assignment involved undertaking a situational analysis and an assessment of the schemes, including a detailed technical appraisal of the system, review of existing institutional, financial, legal and governance structures as well as financial analysis on the viability of the schemes. Based on the findings, we made recommendations on the appropriate technical, financial, institutional and legal structures that required to be put in place to render the schemes operational on a sustainable basis. We also prepared business plans and made recommendations on capacity building and empowerment requirements and implementation programme. The assignment entailed working closely with the communities and all relevant stakeholders.

The objective of the assignment is to support and work with an interim Task Force (TF) appointed by the stakeholders to strengthen and institutionalize the Partnership. Secondly to develop short and medium term work-plans for the Programme.  KWP was established in 2003 by the stakeholders, but due to institutional and governance problems, it was experiencing difficulties in executing its mandate. 2006.

Project Description:

  • Carried out situational analysis of the schemes and the community in general to determine the status in terms  of  types  of  water  and  sanitation  services  delivery  mechanisms,  services  levels,  households  profiles with  respect  to  –  perceptions,  knowledge,  attitude  and  practice  in  relation  to  water  and  sanitation etc., income levels, willingness and ability to pay etc. 
  • Carried out an assessment of the schemes, including a detailed technical appraisal of the system.
  • Undertook a review of existing institutional, legal and governance structures in the communities.
  • Carried out financial analysis of the scheme to determine the viability and long-term sustainability.
  • Based on the findings, made recommendations on the appropriate technical, financial, institutional and legal

      structures that required to be put in place to render the schemes operational on a sustainable basis.  

  • Developed business  plans  and  made  recommendations  on  capacity  building  and  empowerment

      requirements and implementation programme 

A quantitative survey that hugely called for data gathering using various tools and instruments such as semi-structured questionnaires, interviews and FGDs.  The survey was designed to get feedback from customers regarding their level of satisfaction as a Customer of a Water Service Provider (WSPs). The results of this survey enabled the Water Service Providers to identify what they do well and identify areas that may need improvement.

Project Description:

  • Designed the overall methodology for carrying out the assessment
  • Consumer profiling include the following:
  • Ensure the GIS and the billing data linkages correspond
  • Include streets with their names as a shape file in maps
  • Pipe Network for the DMA is available, see a sample below
  • Assessment of customer awareness and practices on NRW
  • Assessment of customer complaints and feedback mechanism
  • Compare and update available WSP performance data
  • Designed data collection tools and instruments
  • Assessed the progress made in achieving the programme objectives and the set targets
  • Documented the lessons learnt in the implementation of the Kenya SNV WASH programme

Designed and administered an objective and independent customer, employee satisfaction and work environment survey as well as a skills and competence assessment. This entailed questionnaire design, determination of the sample size and sampling frame/method, fieldwork execution, data entry, analysis, preparation of the draft report and the presentation of the findings to the Board, incorporation of the comments, and finalization of the final report.